Electron Device Group

Value-Added Services

ISO 9002 Registered Distribution Process - We are committed to providing our customers with the highest level of service. While achieving ISO 9002 registration for our distribution centers in the U.S. and Europe, we have streamlined our processes for greater efficiency and accuracy.

Electronic Data Interchange/Just-In-Time Delivery - Like many Fortune 500 customers utilizing our EDI capabilities, you, too, can save time, money and eliminate paperwork. Your purchase order is transmitted to our EDI computer system which mobilizes our distribution logistics team to get the products you need out the door promptly.

Inventory Management Program - Richardson helps you manage and replenish your inventory to ensure you maintain your production schedule. We will custom design our process to work for your requirement. Whatever replenishment tool you use -- PC-based, bar coding, wand -- can be interfaced with our system to deliver our stock to your production line efficiently and cost-effectively.

Kitting - Streamline your production, purchasing receiving and warehouse process by taking advantage of Richardson's kitting capabilities. We can assemble, sort, mark and package the components you need to meet basic or complex requirements.

Cross-referencing - Our cross-reference library contains hundreds of thousands of part numbers accumulated over 50 years of experience. Selecting the right industry standard product for your application is as easy as calling Richardson Electronics.

Applications Engineering Support - We have assembled an RF and DC applications engineering support team to support your current designs and future applications. You can also address your design in questions on-line by emailing us at info@rell.com.

Corrective Action Programs - We have implemented quality programs to ensure that you recognize our service level to be at the highest level. Providing quality products to you in the time you demand is our greatest concern. If you feel Richardson Electronics or the vendors' products which we offer are not meeting your standards, we put the resources behind finding a solution to your concern.

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